When permission is granted, we saves account information when the user elects to create an account. Without this granted permission, information is not stored or saved except to process a submitted order with the pertinent information, i.e. billing and shipping delivery information and the ordered products.
we does not keep credit card information.

It's safer than ever! We use one of the most secure online ordering systems shopify and are constantly improving our software to make sure we offer the highest possible security at all times. In fact, MissAurora uses high level SSL encryption technology, the most advanced security software currently available for online transactions.At the same time, PayPal and Shopify will ensure the safety of your shopping funds.

If you need to change the shipping address, please contact us to make the change.if you no longer want your order, you can return it to us to receive a refund.

In most cases, our products sell well! Our factory is also producing products at full capacity for you. To avoid delays, please place your order as soon as possible.

The vast majority of countries in the world that have logistics services and those that have not closed due to war or natural disasters.But most of our orders come from North America, Europe, and Southeast Asia.

We will choose our delivery address according to your delivery address so that you can receive your purchase in the shortest possible time.

Most regions of the Americas, Europe, and Southeast Asia will arrive on 7-15 working days. Most other countries and regions will arrive on 10-20 working days.The arrival date may fluctuate due to the local COVID-19 prevention and control needs.Or delayed by a few days due to flight delays and production scheduling.But we guarantee that every order will definitely be delivered to you!

If you have yet to receive your parcel, we're sorry. Check with your neighbours first to see if they've signed for your parcel. If you're still not able to locate your parcel, don't worry, contact us on customer services and we'll help you.

Our products have a very high qualification rate.We are very sorry you have received a faulty item in your order. If this was not due to misuse or abuse of the product, Please contact us for negotiation and resolution.

We want you to be satisfied with your purchase. You can go to our return policy page to learn more about the situation.We will effectively safeguard your interests.